Shipping policy
Postage?
Australia
- $1 to $180 - $12.95 flat fee using Australia Post
- $180 and more - free postage using Australia Post.
New Zealand
$1 to $300 - $24 to $39 AUD. $301 and over - free
If we can package into a smaller package we will confirm price with you and issue a refund for the difference (NZ Customers only).
We reserve the right to contact you and request additional costs to be covered for larger orders. Feel free to email us and ask for an estimate if you are concerned.
Other places?
Email us for a pricing quote
When do you post?
As we are a physical shop, we prepare overnight orders first thing in the morning and as soon as they arrive during the business day. We prepare orders Tuesday though to Saturday
Orders placed before 2pm Tuesday-Wednesday-Thursday will be posted next business day.
Orders placed after 2pm Friday, anytime Saturday will be posted Monday morning.
Sunday-Monday orders will typically be posted Wednesday morning.
Can I click and collect?
Yes. Orders placed before 2pm will be ready by 3pm Monday to Saturday. If you are running a bit late, call the shop and check if we can fit you in.
We fully comply with appropriate consumer laws.
Returns will not be accepted for:
- patterns, books or magazines,
- cut fabrics except where the fabric contains a manufacturing flaw. If you find such a flaw, please contact us at hello@weftandwarp.com.au or by phone 0405 960 431 before returning the fabric.
All items are visually inspected prior to sending. If you think there is a problem, contact us and we will attempt to resolve the issue.